Thank you for your interest in working with MFC!

Applications for this position are currently paused.

We’re currently hiring for an Outreach Specialist.

Job Overview:

The Outreach Specialist will be responsible for providing compassionate, person-centered harm reduction services to our city’s most vulnerable populations and specifically to individuals who are at risk of substance use-related harms. This role will involve delivering education on safer substance use practices, overdose prevention and response, and distributing essential supplies such as naloxone, drug checking strips, personal hygiene items, and more. This role emphasizes meeting people where they are, providing judgment-free care, and creating a dignified, respectful environment for individuals who use drugs, offering support while reducing stigma.

As a trusted community resource, the Outreach Specialist will act as a liaison between individuals and local health and service organizations, bridging gaps in care by linking clients to treatment and recovery resources. This includes collaborating with community stakeholders, coordinating with local agencies, and assisting individuals in navigating healthcare and social service systems.

The specialist will play a key role in reducing stigma, preventing overdose deaths, and improving health outcomes. Success in this position requires flexibility, empathy, the ability to engage with vulnerable populations using a person-centered approach, and strong boundaries.

Hours: Approximately 8-10 hours weekly, through April 2027, with the possibility of the position being renewed. Varied hours during the week, with occasional weekend hours.

Pay: $22.00 hourly

Service Delivery

• Work in tandem with a mobile outreach team

• Distribute essential mobile harm reduction services, including distributing naloxone, sterile supplies, drug checking strips, personal hygiene products, etc.

• Provide educational sessions on safer substance use practices, overdose prevention and response, harm reduction strategies and general health promotion.

• Support clients in navigating complex healthcare and social service systems.

• Link clients to substance use treatment, recovery services, housing and other necessary health and social resources.

• Maintain highest level of confidentiality with participants

• Assist in scheduling appointments, facilitating transportation options and following up with reminders

• Facilitate warm hand-offs with service providers

Community Engagement

• Collaborate with local agencies, community stakeholders, and health service providers to coordinate care and improve access to services

• Contribute to the prevention of overdose deaths and improvement of health outcomes in underserved communities

• Contribute to reducing stigma and educating others about substance use-related harm and harm reduction principles

• Attend community outreach and tabling events as needed

• Foster an environment of dignity, respect, and non-judgment toward all clients.

• Engage individuals with a non-judgmental, compassionate, and person-centered approach to create trust and rapport

• Serve as a trusted community resource, bridging gaps between individuals and local health services​

Training, Data Entry & Reporting

• Maintain and update list of provider and contact information

• Engage in professional development and continuing education opportunities and complete assigned training as required

• Attend team meetings and supervision as required

• Assist with cross-training interns and volunteers as needed 

• Document encounters and maintain accurate records of outreach activities, interactions, and outcomes in a timely fashion

• Provide monthly reports as needed

• Complete other duties as assigned

SKILLS & Qualities:

• Willingness to help people

• Strong understanding of harm reduction principles and practices

• Experience in harm reduction, social work, healthcare, or related fields

• Must have a valid Indiana driver’s license, access to transportation

• This position will require regular travel to areas within and around Muncie

• Flexibility in working hours and changing environments. Evening or weekend work may be necessary

• Well informed and  proficient in the use of technology

• Demonstrated ability working with vulnerable, marginalized and housing insecure populations, particularly those at risk of substance use-related harms

• Ability to provide empathetic, person-centered care

• Excellent interpersonal and communication skills, with a commitment to creating an inclusive, non-judgmental environment

• Ability to work collaboratively, foster relationships with community agencies, health services, and other stakeholders

• Familiarity with community resources, social services, and healthcare systems

• Knowledge of health challenges and the barriers to service access.

• Ability to work effectively as part of a team and independently in a fast paced environment

• Strong organizational and time management skills

• Empathy for and proficiency in working with people who use or have used substances, people in early recovery, and neurodiverse individuals

• De-escalation skills for calming tense situations or soothing individuals who are having a difficult day

• Willingness to learn

• Bilingual skills a plus

Interested candidates should submit a resume and cover letter detailing their relevant experience and passion for the role to munciefolk@gmail.com.  Please include relevant experience assisting people in harm reduction and/or recovery settings. Applicants do not have to identify as someone in recovery or as someone who has a substance use disorder; however, being able to relate and have an understanding of drug use and drug use culture, including social, recreational and experimental use is preferred.   We encourage people to include any experience they are comfortable sharing. 

​​​A member of our team will review your submission and connect to schedule an interview for qualified candidates.  In the subject line, please note the job title you are interested in.  After the initial interview, you may receive a request for additional interview(s). 

​Equal Opportunity Employer:

Muncie Folk Collective is an equal opportunity employer and encourages applications from all qualified individuals.  We welcome people from all backgrounds and strive to create an environment that allows everyone to bring their authentic selves to the workplace. We seek to create a workplace environment that accurately reflects the diverse communities we serve. We understand that voices of varied experiences and perspectives are central to our mission and our impact. We do not discriminate on the basis of race, color, religion, creed, gender, gender expression, genetic information, age, national origin, ancestry, disability, marital status, sexual orientation, or military status.

​People with lived or living experience of drug use including Black and Indigenous people/people of color, people from the LGBTQIA+ community, and people who have been impacted by the justice system are strongly encouraged to apply.

​Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways.